A network of facilitators was recently formed in Dakar (Senegal) by the World Bank. At the heart of this workshop, the documentation and systematic sharing of good practices to improve the effectiveness of institutions, an opportunity to share knowledge among trainers. One can find us on knowledge transfer best practices.
This workshop, which took place from 22 to 26 May 2017 in the Senegalese capital, aimed at strengthening the capacities of experienced facilitators from 9 French-speaking African countries to improve the efficiency of public services, with the aim of make them more resilient to staff turnover and excellent performance through ethical practices.
To do this, the World Bank Group focuses on the acquisition of knowledge at focal points that will serve as a relay, in a more accessible language, in their countries of origin, a methodology contrary to many traditional techniques of management of knowledge.
Kerstin Tebbe, the World Bank consultant, during her speech, hoped that the beneficiaries will now be the extension ambassadors of this methodology of systematic knowledge sharing among public sector institutions in Francophone Africa.
For Laurent Porte, Knowledge Sharing Specialist at the World Bank and co-facilitator of the train-the-trainers workshop: “good practices are often sought outside their organization by national institutions, which do not know the solutions arising from their own operational experiences.” Welcoming, in conclusion, the quality of the exchanges, the appropriation made by the participants of knowledge-sharing tools, an essential element of the development process, as well as the financial and technical devices, according to the terms used in its declaration.
Speaking on behalf of all the participants, Mary Ndiaye Sy, expressed the grievance to see the platform of exchange offered by the training of trainers workshop continue in all public sector organizations in French-speaking Africa. This would allow, he continues, to make the dissemination of best practices a model of transfer of systematic expertise between peers in their daily activities.
They were 20 participants from 11 countries including nine from Africa (Benin, Togo, Burkina Faso, Ivory Coast, Senegal, Cameroon, Tunisia, Democratic Republic of Congo, Madagascar). Togo was represented at this training by the expert Djaka Yaovi Mawusi, committed by the World Bank.
As a reminder, the World Bank has for some time been developing knowledge sharing capabilities within organizations in a progressive way. The approach adopted is one based on a series of interventions spread over a period of 18 to 24 months, and whose beneficiaries are public sector organizations around the world. It includes a capacity self-assessment exercise, the formulation of a vision, the development of a medium-term road map, all this to achieve knowledge sharing, around a plan of action that not exceeding 100 days, consisting of a series of participatory workshops, guides, practical advice at the local level under the supervision of the World Bank, which is based on a worldwide network of experienced facilitators.